How to install FRx service packs
Entry Type: Informational
Product: FRx
Application: FRx Desktop
Version Reported: All
Subject:
How to install FRx service packs.
Possible Resolution:
Note: Support for FRx has changed. Please see the following notice:
FRx Updates Notice by Microsoft
- Request the applicable Service Pack from Sage.
- Once the request is filled, navigate to the download link (if necessary), and click the link. The 'File Download' window opens.
- Click the 'Save' button at the "Would you like to open the file or save it to your computer?" prompt. The 'Save as' window opens.
- Browse to the FRx root directory where the FRx32.exe and other FRx executable files are located, and click the 'Save' button.
- Allow the download to finish.
- Install the Service Pack.
- In Windows Explorer, locate and double-click the downloaded file to launch the installation program.
- Click 'Next' at the 'Welcome' window
- Select the following at the 'Select Products you would like to upgrade' window:
- FRx Designer
- Report Launcher
- Drill Down Viewer.
- In the 'Choose the location of your FRx Directory' window, select the location of Frx32.exe and other FRx executable files.
- Click 'Next' at the 'Start Installation' window.
- Back up the current files when prompted (recommended).
- Click 'Finish' at the 'Installation Complete' window.
Notes:
- The service pack must be installed on every workstation that:
- runs FRx locally and points to a shared "SysData".
- has FRx executable files.
- If FRx is launched from a shared directory on the server, the service pack has to be installed only once.
- On FRx 6.5 and earlier, the service packs were not released in a true numerical order. For example, FRx service packs were released in the following order:
- 6.5.52
- 6.5.84
- 6.5.152
- As of FRx 6.7, service packs are released in numerical order, for example:
- 6.7.1013
- 6.7.3073
- 6.7.4031
- 6.7.8069
- 6.7.9111
- 6.7.10343
- 6.7.11027
