FRx by Microsoft: Important Notice - Retirement, Service Packs, and Replacement

As of January 31, 2011, FRx will no longer be available for purchase through Sage for Sage ERP MAS products.
After January 31, 2011, customers current on a maintenance agreement, and using FRx, will continue to receive support from Sage. Microsoft will no longer be providing any bug fixes for issues found within the FRx product so Sage will only be able to support matters that involve the integration between Sage MAS and FRx.

Sage will maintain backward compatibility between FRx and Sage ERP MAS 90 and 200 V4.5 and Sage ERP MAS 500 V7.4. Sage will continue support of FRx as part of previous Sage ERP MAS releases according to the published Supported Versions Policy.

To request service packs:

To request service packs, send an e-mail to salesadvisor.na@sage.com.

Your e-mail must include the following information:

• Your name
• Your title
• Your business name
• Your customer number
• Your e-mail address
• Your phone number
• Sage MAS product version
• FRx version