Subscribe to a Knowledgebase Article

Follow the steps below to create a new Knowledgebase subscription.

  1. Perform a search to locate the article you want to subscribe to.
  2. In the list of returned articles, click Subscription next to the article you want to subscribe to.
  3. Enter or select the following information:
    • Name: Accept the default name suggested by the Knowledgebase or enter your own name.  This will be subject of the e-mail you receive when the article is updated.
    • Notification On: Select Any Change, Deletion, or Modification.  Notification on Any Change includes deletion and modification edits.
    • Frequency: Select Daily, Weekly, Monthly, or On Every Event.
    • Expires: Select Never, After One Week, After One Month, After Six Months, or After One Year.
    • Comments: Enter any comments that are helpful to you. These comments will be included in the e-mail you receive when the article is updated. You might find it helpful to make a note to yourself here about why you subscribed to the article.
  4. Click Save Subscription, and then click Close.

See Also

Subscriptions Overview
Update or Cancel a Knowledgebase Subscription
Perform a Knowledgebase Search
Sage Knowledgebase Overview