Search for an account
Perform the following steps to search for an account.
Tip: Use the
Company Name field to search for company names.
- Click Account Management My Customers.
- Enter as much data as possible for the account in the search fields.
Notes:
Limiting your search will decrease the number of returned items and the
search time. You can use a wildcard asterisk (*) in the search fields
to locate your customers. For example, to find Fairchild Plumbing, you
could enter Fairchild* in the Company Name field. The other fields
can also be used with a wild card. Search results will only return
customers with which your company is aligned.
- Click Go.
- In the Results list, click the Company Name you need.
- When you are finished, click GoTo List to release the account.
Tip:
If the accounts Results list is displayed on this screen when you
click Advanced Search, it is because it returned the result set from
the last search conducted by you during this session. For example, if
you searched for all companies with construction in the name,
visited another tab in the portal, then returned to this screen, the
results from the last search display. When you view this tab for the
first time during a session, there will be no customers listed.
See Also
Personalize the Account Search Results View
View a Customer Account