Boolean Searching
Boolean
searching allows you to further define your search.
You
can use Boolean operators OR and NOT between your search words. Boolean
operators help you expand or narrow your search results.
- OR: Use OR to retrieve articles in which at least one of the search terms is present. For example, if you do a search for accounting OR tax,
your results will include articles that contain only the word
accounting, articles that contain only the word tax, and articles
that contain both words.
- NOT: Any results
containing the term after the word not will be excluded from your
results. For example, if you do a search for accounting NOT tax, your
results will include articles that reference accounting but don't
contain the word tax.
The Sage
Knowledgebase lets you search adjacent words or phrases. When you
include quotation marks around your search words, the Knowledgebase
returns articles and documents that contain that exact phrase, with the
words in the same order. For example, a search for "year-end update" will return only articles with these words adjacent to each other. Wildcards allow you to search alternate spellings of a word or for a part of a word. - * (the asterisk) is a wildcard that takes the place of zero, one, or multiple characters. For example, if you enter account*, the Knowledgebase will search for all words beginning with account and will return articles that contain the word account, accounting, or accountant, and so on.
- ?
(the question mark) is a wildcard that takes the place of a single
character. For example, if you search for 200?, the Knowledgebase will
return any articles that contain years like 2003 and 2009.
You
can group your search terms into a specific search order by using
parentheses. Parentheses are used to nest terms when more than one
logical operator is used (and, or, not) so that the search engine knows
how to read your query. For example, a search for (teaching or training) and computers will find content with the words teaching or training first, then it will look for the word computers and return articles that meet both conditions.
See Also
Perform a Knowledgebase SearchSage Knowledgebase Overview
