PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

Add Accounts on the Report Tools menu does not respond on Financial Reports in Sage MAS Intelligence.

Entry Type: Program Issue

Product:  Sage MAS Intelligence

Application: N/A

Version Reported: 4.40 and 4.50

Status:

This issue is being researched by Engineering.

Subject:

Add Accounts on the Reports Tools menu does not respond on Financial Reports when Excel is on the Secondary monitor.  

Steps to Duplicate:

In ABC company:

In SMI Report Manager:

  1. Expand the Financials folder
  2. Create a copy of Financial Reports 2-0 and click the Run icon.
  3. Select the following parameters and click Ok:
  4. If Excel launches on a Primary monitor, move the program to a Secondary monitor
  5. On the Categories sheet, map the following Account Groups:
  6. Click on the Menu sheet and run any Balance Sheet Report.
  7. Click Ok at the New Sheet Name.
  8. In Report Manager, right click on Copy of Financial Reports 2-0 and select Create and Link Template.
  9. Select Copy of Financial Reports 2-0(MAS) and click OK.
  10. Select Yes and OK.

In MAS:

  1. Expand General Ledger, Main and click Account Maintenance.
  2. Create the following Account and click Accept:
  3. Expand General Ledger, Main  and click General Journal Entry:
  4. Create the following General Journal entry and click Accept:
  5. Preview and update the General Journal.

 

In SMI Report Manager:

  1. Expand the Financials folder
  2. Select Copy of Financial Reports 2-0 and click the Run icon.
  3. Select the following parameters and click Ok:
  4. Click Yes at the Trial Balance Add-In screen.
  5. Click on the Balance Sheet.
  6. Place curser on any row.
  7. Select Report Tools from the Add-Ins menu.
  8. Click the drop down arrow and select Add Accounts.
  9. Note that the Add Account does not respond.

Expected Behavior:

The Add Accounts functionality should respond regardless of which monitor Excel is located.

Possible Workaround:

Move Excel to the Primary monitor