INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

BI Tools menu is missing in SMI Report Designer for Sage MAS 90 and 200.

Entry Type: Informational

Product: Sage MAS Intelligence

Application: SMI Report Designer

Version Reported: 4.40

Subject:

BI Tools menu is missing in SMI Report Designer for Sage MAS 90 and 200.

Possible Resolution:

Note: SMI Report Designer is compatible with Excel 2007 or higher (32-bit versions only)

BI Tools menu is missing:

Open the Add-ins manager in Excel Options

Select Excel Options from the Office Pearl:

Select Add-Ins:

Verify where the BI Generator is located in the add-in lists and follow the applicable steps below:

Enable Inactive Add-in

If the BI Generator add-in is located in Inactive Application Add-ins, then select COM Add-ins from the Manage list and click Go:

Click the checkbox next to BI Generator and then click OK:

Enable Disabled Add-in

If the BI Generator add-in is located in Disabled Application Add-ins, then select Disabled Add-ins from the Manage list and click Go:

Select the BI Generator add-in and click Enable:

Note: Generally, when you complete the above step, the BI Generator add-in will change from Disabled to Inactive. You will need to follow the steps documented above (Enable Inactive Add-in) to get the BI Tools menu to appear.

If none of the above steps work, please try the following:

  1. Close all instances of Excel that you have open.
  2. Open Task Manager.(Right click on your Task bar and select Task Manager)
  3. Select the Processes Tab and locate any EXCEL.EXE items and (for each Excel.exe process) right click on the item and select End Process.
  4. Once all instances of EXCEL.EXE are removed, open Excel and start from the beginning of this document.