INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

"Your user login is only permitted to use Sage MAS 500 from workstation [machine_name]" when  launching SMI task in Sage MAS 500

Entry Type: Informational

Product: Sage MAS 500 ERP

Application: SMI

Version Reported: 7.3.3 

Subject:

"Your user login is only permitted to use Sage MAS 500 from workstation [machine_name]" when  launching SMI task in Sage MAS 500

Possible Resolution:

This message occurs when launching SMI task on a different machine than where the SMI was originated launched.  To resolve, do the following:

1. Select MAS Intelligence / Maintenance / License Manager
2. In 'Assigned Licenses' notice the screen shows the workstation where SMI was originally launched from
3. Select 'Delete' button and close out of License Manager and relaunch tasks

• You may receive this error if the same user is licensed on one client and attempting to use Sage MAS Intelligence from another client using a shared metadata location. The prior license would need to be deleted first and then added to the new location.
• The license can be reassigned using the License Manager module of SMI.