"Error 91: Object Variable or With Block Variable Not Set" after uninstalling Service Pack 10 for FRx 6.7

Entry Type: Informational

Product: FRx

Application: FRx Desktop

Version Reported: 6.7.9111

Subject:

"Error 91: Object Variable or With Block Variable Not Set" occurs when exporting to Microsoft Excel. This issue occurs if FRx 6.7.10343 (Service Pack 10) was previously installed, or installed and removed.

Possible Resolution:

Note: Use extreme caution when editing the registry. If the registry is edited incorrectly, Windows may not function properly or may not run at all. Sage Customer Support is not responsible for assisting with editing the registry. Always back up the registry before accessing it. If necessary, seek the assistance of a qualified computer technician.

The registry key was not removed when FRx 6.7.10343 was uninstalled or removed. Delete the CLSID registry key on the server and the network client::

1. Click the Start button, and then click Run.
2. In the Open field, type Regedit
3. Click OK.
4. Locate HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\Xlsiointerface.
   Note: It is a GUID key, for example, {C556DBF9-B9FF-4604-98AO-A53ECF9C429f}.
5. Expand InprocServer32.
6. Delete entries for 6.7.0.10343.