"Runtime Error 3265 - Item cannot be found in the collection corresponding to the requested name or ordinal." when setting default company in FRx

Entry Type: Informational

Product: FRx

Application: FRx Desktop

Version Reported: 6.7.9111 or later

Subject:

"Runtime Error 3265 - Item cannot be found in the collection corresponding to the requested name or ordinal." occurs when setting company as a default in FRx

Possible Resolution:

  1. Exit FRx.
  2. In Windows Explorer, delete C:\Document and Settings\xxx\Local Settings\Application Data\FRx Software\FRx 6.7\FRxConfig.xml (xxx = user profile directory).
    Notes:
  3. Restart FRx, and select a company as the default company.