PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

"Error 988672 Access denied because another caller has the file open and locked" when generating chain of reports if the output is set to export to Formatted Excel

Entry Type: Program Issue

Product: FRx

Application: FRx Desktop

Version Reported: 6.7.101343

SMR#: 196839

Status:

Resolved with Service Pack 11 for FRx 6.7.

Subject:

"Error 988672 Access denied because another caller has the file open and locked" when generating chain of reports if the output is set to export for Formatted Excel

Steps to Duplicate:

In [SAMPLE] company:

1. In FRx Designer, select any 3 to 4 catalog of reports and chain them together
2. In the Output tab, make sure all to export to 'Formatted Excel (XLS, XLSX)'.
3. Save all Catalog and generate the first Catalog
4. Notice: that an error message will display.

Expected Behavior:

Error should not display when running a chain of reports and the output is set to export in Formatted Excel.

Possible Workaround:

Perform any of the following:

• Delete or rename previous versions of the output files to be generated before running the report chain. 
  Note: The problem appears to be that the previous files that were created when the chained reports were first generated cannot be overwritten. 
• Generate the reports individually. 
• Generate the reports using the 'Excel' option rather than the 'Formatted Excel' option.