PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

When drilling into transactions using FRx DrillDown Viewer the incorrect Company ID displays on the MAS 500 Login screen

Entry Type: Documentation Issue

Product: FRx


Application:  FRx Desktop

Version Reported: 6.7.0911

Status:

This issue is being researched by Engineering.

Subject:

When drilling into transactions using FRx DrillDown Viewer the incorrect Company ID displays on the MAS 500 Login screen.

Steps to Duplicate:

In SOA company:

  1. Launch the MAS 500 Desktop. User: ?Admin?. Select Company: ?COA?. Minimize MAS 500.

In FRx Report Designer:

  1. Launch FRx Report Designer. From the toolbar select ?Company?, ?Select Default?, Select ?SOA? for the default company. Click ?OK?
  2. Click on ?Catalog of Reports?.
  3. Select the catalog ID you want to view transaction detail on. Example: ?GL Transaction Detailed Report?.
  4. Change the detail level to Financial & Transaction or Transaction Only.
  5. Generate the report. Note: the SOA Report displays in the FRx DrillDown Viewer.
  6. Drill down on the general ledger account you want to view transaction detail on.
  7. Drill down on the general ledger account to view transaction detail in MAS 500.
  8. The Sage MAS 500 Login screen appears. Note: the Company displays Company ?COA?. Login. Continue to Login.
  9. The Sage MAS 500 GL Transactions Explore task opens with transaction detail for the general ledger account for Company ?COA?.

Expected Behavior:

FRx Support Knowledgebase displays the following:

Article ID: 964357 ? ?Drilling Into Subledgers? states the following:

"In the FRx Financial Reporter client, you can generate a transaction detail report to the DrillDown Viewer and then drill directly into an account to view the transaction details for the Best Enterprise Suite or MAS 500 general ledgers. You can also view the transaction detail report in the DrillDown Viewer.

To view account transaction details Generate a transaction detail report to the DrillDown Viewer from Report Launcher or Report Designer.In the DrillDown Viewer, double-click the row that you want to view.Choose from the following options :To view the transaction details in your general ledger :On the View menu, and select the Transactions in GL option.Double-click the account that you want to view. The Database Login dialog box appears.In the Login ID box, enter your general ledger username .In the Password box, enter your general ledger password and click OK.The general ledger launches and displays the transaction details associated with the selected account."

Note: Selecting the appropriate Company ID is not included in this Informational. Only the username and password are mentioned.

Possible Workaround: