Reports exported to Drilldown Viewer are blank when displayed on another workstation

Entry Type: Informational

Product: FRx

Application: FRx Desktop

Version Reported: 6.76

Subject:

Reports exported to Drilldown Viewer are blank when displayed on another workstation.

Possible Resolution:

The second workstation has an earlier version of Drilldown Viewer than the original workstation:

1. Verify the version of Drilldown Viewer by clicking Help and About Microsoft FRx.
2. If the versions are different, install a matching version of Drilldown Viewer.