"Install Assist Error.  Please contact Technical Support BEFORE attempting to launch FRx.  Failure to do this may cause the loss of your existing setup and SpecSet information"

Entry Type: Informational

Product:FRx

Application: FRx Designer

Version Reported: 6.x

Subject:

"Install Assist Error.  Please contact Technical Support BEFORE attempting to launch FRx.  Failure to do this may cause the loss of your existing setup and SpecSet information" when upgrading FRx 6.x. Either FRx Designer is open on a workstation or *.ldb (locked) files are in the Sysdata directory on the network server. 

Possible Resolution:

Have all users exit FRx. Delete all *.ldb files. Perform the following:

1. Have all users exit Microsoft FRx 6.x.
2. Delete all *.ldb files from the Sysdata directory on the network server. 
3. Start the Install Assist program again.