"Run-time error '-2147417848 (80010108)': Automation error. The object invoked has disconnected from its clients" when printing reports in landscape format from the DrillDown Viewer

Entry Type: Program Issue

Product: FRx

Application: FRx Desktop

Version Reported: 6.7.6062

Status:

Resolved in FRx Service Pack 10 (version 6.7.10343)

Subject:

"Run-time error '-2147417848 (80010108)': Automation error. The object invoked has disconnected from its clients" when printing reports in landscape format from the DrillDown Viewer.

Steps to Duplicate:

  1. Generate the report in the DrillDown Viewer.
  2. On the File menu, click Print.
  3. Click the Printer Setup button.
  4. Select the Landscape option button, and click OK.
  5. Click OK again, and the error occurs.

Expected Behavior:

Reports should print in landscape format without error.

Possible Workaround:

  1. Generate the report in the DrillDown Viewer.
  2. On the File menu, click Printer Setup.
  3. Select the Landscape option button, and click OK.
  4. Print the report.