Error 3021: "No Current Record Found" when changing the location of the ..\Sysdata folder

Entry Type: Informational

Product: FRx

Application: FRx Desktop

Version Reported: NA

Subject:

Error 3021: "No Current Record Found" occurs when changing the location of the ..\Sysdata folder in Admin / Organization.

Possible Resolution:

Resolution 1: The path or drive mapping to the shared ..\SysData folder is incorrect.

1. Verify that the workstation has the same version and service pack level as the other workstations. Select Help / About FRx. Note the FRx Engine version or release number.
2. Locate the target directory for the FRx32.exe file.
1. Right-click the FRx Designer icon, and select 'Properties'.
2. Click the 'Find Target' button.
3. Edit the FRx32.cfg file using Notepad. Enter the UNC path to the ..\SysData location. For example:
   [SysData]
   Directory=\\Servername\Sharename\SysData\

Resolution 2: The user does not have sufficient permissions to edit the file that is stored in the ..\SysData folder. Verify that the user has sufficient permissions. For more information, see What permissions are required for FRx users.