"A DirectLink error has occurred while retrieving the next available Account Type" when generating customers report with the Exception Reports turned on

Entry Type: Program Issue

Product: FRx

Version Reported: 6.5.152

Status:

Fixed with FR6004-T (Sage MAS 90 and 200 4.00 & 4.05 - FRx v6.5).

Fixed with FR6005-T (Sage MAS 90 and 200 4.xx - FRx v6.7).

Subject:
"A DirectLink error has occurred while retrieving the next available Account Type" when generating customers report with the Exception Reports turned on.

Steps to Duplicate:
FRx for Sage MAS 90 and Sage MAS 200

Using ABC data

  1. Open File / New / Row
  2. Open Edit / Add Rows from Chart of Accounts and click 'OK', then save Row
  3. Open File / New / Column
  4. Enter 'Desc' for the Type in column A and 'GL' in column B and accept all defaults, then save Column
  5. Open File / New / Catalog
  6. Enter a Catalog ID and name
  7. Link to the Row and Column previously created
  8. Open the 'Report' tab then 'Advanced' and check the Exception Report
  9. Change the date to 05/31/2003, then save Catalog
  10. Generate report.  Error occurs.
  11. Generate the report with Exception Reports turned off and notice that error does not occur.

Expected Behavior:
Reports should generate without error when Exception Reports are turned on.

Possible Workaround:
Turn off Exception Reports