"No accounts available for this row", when drilling into Totals

Entry Type: Informational

Product: FRx

Application: n/a

Version Reported: 5.0

Subject:
"No accounts available for this row", when drilling into Totals.

Possible Resolution:
To view accounts or transaction the detail level in the catalog must be set to anything other than "Financial Report".

Some versions of FRx may not have Drill Totals turned on in the frx.ini file.  Even if a user selects the correct detail level in their catalog, they  may still not be able to drill down on TOT rows, even though they include valid accounts, specified in the row format. To turn on Drill Totals complete the following:

  1. Close FRx.
  2. Select Start / Find / Folders.
  3. Search the C:\ drive for the frx.ini file.  (It should be located in either the C:\ Windows or C:\ WINNT folder.)
  4. Open the file in Notepad.
  5. Make an entry in this file, under the [Options] section for:  DrillTotals=TRUE
  6. Save entry.
  7. Launch FRx.

The new settings will then be enabled.