"Licensing service did not respond" when printing reports

Entry Type: Informational

Product: F9

Application: F9

Version Reported: 4.1

Subject:

"Licensing service did not respond" when printing reports

Possible Resolution:

• Reboot the workstation.
  
• If the error still occurs, the Protexis Licensing V2 service may be stopped.
1. On the Windows Start menu, click Control Panel. Double-click Administrative Tools.
2. Double-click Services.
3. If Protexis Licensing V2 is not started, right-click the item and click Start.
   
• If Protexis Licensing V2 is not listed as a service, uninstall and reinstall F9 in administrator mode. 
• If issue persists, a system policy or antivirus program may be stopping the service.  Assistance by a qualified Network Technician may be necessary.