ACT! by Sage

 

How to Manually Remove ACT! by Sage 2008 (10.0) and ACT! by Sage Premium 2008 (10.0)

 

Audience: This article isavailable to customers.

Answer ID: 21959

Does this article apply to my products?

 
Special Considerations or Warnings

None.

Solution: You would like to know how to manually remove the ACT! by Sage 2008 (10.0) and ACT! by Sage Premium 2008 (10.0) software.
This Answer is divided into three sections: Preparation Tasks, Manually Removing ACT!, and Post Uninstall Tasks. Each is further divided into a section for each required specific type of function:

Preparation Tasks:
    Creating Back Ups
    Determining the ACT7 Instance MSSQL.<number>
    Stopping the SQL Server (ACT7) Service
    Ending Running Processes
    Configuring Windows Explorer (or My Computer)

Manually Removing ACT!:
    Removing ACT! Files and Folders
    Removing ACT! Registry Keys
    Removing Program Icons and Shortcuts

Post Uninstall Tasks:
    Removing Temp Files

Important Note: It is recommended before attempting this process to use the Uninstaller.exe. Please refer to the following Knowledge Base Answer:
    Title: How to Use the ACT! Uninstaller.exe file
    Answer ID: 19338
It is strongly recommended that you attempt a conventional uninstall of ACT! before performing the manual uninstall. Please refer to the following Knowledge Base Answers:

    Title: How to Uninstall ACT! by Sage 2008 (10.0)
    Answer ID: 21385
    Title: How to Uninstall ACT! by Sage Premium 2008 (10.0) (EX Edition)
    Answer ID: 21391
    Title: How to Uninstall ACT! by Sage Premium 2008 (10.0) (ST Edition)
    Answer ID: 21392


Important Note:
If you have attempted to uninstall ACT! in the conventional way, or if you are having issues due to a partial install, you may not find all of the files, folders or registry keys described through this Answer. If you find this to be the case, simply move on to the next step in the solution

Preparation Tasks:
The following are tasks needed to occur before you can manually uninstall ACT!:

Creating Back Ups:
If you intend to continue using ACT!, please ensure that you have a current backup of all ACT! contact databases as well as your ACT! E-mail database. For detailed information on backing up your ACT! 2006 database and E-mail, please refer to the following Knowledge Base Answers:

    Title: How to Back Up and Restore an ACT! Database
    Answer ID: 19211
    Title: How to Backup and Restore Personal Files in ACT!
    Answer ID: 19251


    Warning:
    If you are using Internet Mail, Outlook® Express, Eudora® or Local ACT! Folders for E-mail, it is imperative that you create a e-mail back up. You will permanently lose ALL e-mails if you do not create a back up.

    Title: How to Back Up and Restore Your ACT! E-mail Database
    Answer ID: 19212


Determining the ACT7 Instance MSSQL.<number>:

Each SQL named instance is assigned a MSSQL.<number>. This is used by the SQL Server to identify the named instance. You will need this number to uninstall. Use the following steps:

  1. Click the Windows Start button, and then click Run. The Run dialog box appears.
  2. Type regedit in the Open field, and then click OK. The Windows Registry Editor launches.
  3. Navigate to the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL


     
  4. Note the value in the Data column for the Name item ACT7. In our example it is MSSQL.1.
  5. Close the Windows Registry Editor.


Stopping the SQL Server (ACT7) Service:
You must stop the ACT7 service before you can manually uninstall:

  1. Click the Windows Start button, and then click Run. The Run dialog box appears.
  2. Type net stop "sql server (act7)" (including quotes) into the Open field, and then click OK. The following DOS window appears briefly.


     
  3. When the Dos window clears your ACT7 service is stopped.


Ending Running Processes:

  1. Right-click an empty space on the Windows Taskbar, and then click Task Manager from the shortcut menu. The Windows Task Manager launches.
  2. Under the Processes tab locate and select Act.Outlook.Service.exe item from the Image Name column, and then click the End Process button. The Task Manager Warning dialog box appears.
  3. Click Yes.
  4. Locate and select Act.Scheduler.UI.exe item from the Image Name column, and then click the End Process button. The Task Manager Warning dialog box appears.
  5. Click Yes. Close the Windows Task Manager.

Configuring Windows Explorer (or My Computer):
Ensure that Windows Explorer (or My computer) is configured to allow you to view hidden files. Follow these steps from Windows Explorer or My Computer:
  1. Launch Windows Explorer (or open My computer)
  2. Click the Tools menu, and then click Folder Options. The Folder Options dialog box appears.
  3. Under the View tab, in the Hidden files and folders folders section, ensure that the Show hidden files and folders option is enabled.
  4. Click Apply (if necessary) and then click OK.
  5. Close Windows Explorer (or My computer).


Manually Removing ACT!:

Note:
If, prior to performing a manual uninstall, you attempted the uninstall from the Start menu or from Add or Remove Programs in the Windows Control Panel, you may not find all of the files, folders and/or registry keys described below.

Removing ACT! Files and Folders:
This procedure involves renaming or removing ACT! and the Microsoft SQL Server™ 2005 instance files and/or folders, removing specific registry keys and removing MSI (Microsoft Installer) links to the ACT! Software. Before removing the necessary items.
Follow the steps below:

  1. Launch Windows Explorer (or My Computer).
  2. Navigate to the ACT! Preferences folder in the following location:

    Windows Vista:
    C:\Users\<username>\AppData\Roaming\ACT\

    Windows XP and Windows Server 2003:
    C:\Documents and Settings\<username>\Application Data\ACT\

    Note: If you are unable to see the Application Data file folder, you need to ensure that you are viewing hidden files and folders. Click the Tools menu, and then click the Folder Options option. The Folder Options dialog box appears.



    Under the View tab ensure that the Show hidden files and folders option is enabled and the check box for Hide extensions for known file types is clear.


    Warning: If you are using Internet Mail, Outlook Express, Eudora or Local ACT! Folders for E-mail, it is imperative that you create a e-mail back up. You will permanently loss ALL e-mails if you do not create a back up.


      Title: How to Back Up and Restore Your ACT! E-mail Database
      Answer ID: 19212

     

  3. Rename this folder to \ACT.old.
  4. Navigate to the ACT! program folder in the following default location:

    C:\Program Files\ACT\ACT for Windows

    Rename this folder to C:\Program Files\ACT\ACT for Windows old.

    Note: Right-click the folder, and then click Rename.
     
  5. Navigate to the following folder:

    C:\Program Files\Microsoft SQL Server\

    Delete the MSSQL.<number> (from the Determining the ACT7 Instance MSSQL.<number> section above) folder.
     
  6. Navigate to the following locations and delete any folders named with an ACT! Product ID/(GUID) Globally Unique IDentifier:

    Example: C:\Program Files\InstallShield Installation Information\{B32814DB-1A4B-4A74-B6D0-ED46E41A10C0}

    C:\Program Files\InstallShield Installation Information

    ACT! 2008 (10.0.0) GUID Numbers:

    ACT! 10.0.0.214
    Standard - {71B038DB-C1F0-45A1-B387-F6C3BE28154D}

    ACT! 10.0.0.227
    Premium - {0E99D7D9-A9A8-497A-9982-AB7ABA3841F8}

    ACT! 10.0.1.199
    Standard - {71B038DB-C1F0-45A1-B387-F6C3BE281540}
    Premium - {0E99D7D9-A9A8-497A-9982-AB7ABA3841F8}

    ACT! 10.0.2.191
    Standard - {C41E5038-88CE-466F-A01C-0AE65B5FE1F2}
    Premium - {6BB3E846-A884-44A9-93C3-10120F998D99}

    ACT! 10.0.3.182
    Standard - {C41E5038-88CE-466F-A01C-0AE65B5FE1F2}
    Premium - {6BB3E846-A884-44A9-93C3-10120F998D99}


  7. Navigate to and delete the following files:

    C:\WINDOWS\system32\Act7AB32.dll
    C:\WINDOWS\system32\Act7Ext.dll
    C:\WINDOWS\system32\Act9AB32.dll
    C:\WINDOWS\system32\Act9Ext.dll
     
  8. Close Windows Explorer (or My Computer).
     


Removing ACT! Registry Keys:

Now that you have removed or renamed the ACT! and SQL instance related items from your hard drive, you must remove all ACT! references from the Windows Registry. Follow the steps below:

  1. Click the Windows Start button, and then click Run. The Run dialog box appears.
  2. Type regedit into the Open field, and then click OK. The Windows Registry Editor launches.

    Caution: We strongly recommend that you back up the system registry before making any changes. Incorrect changes to the registry could result in permanent data loss or corrupted files. Please make sure you modify only the keys specified. For detailed information on backing up the Windows Registry, click the link below:

      Title: How to Back Up the Windows Registry
      Answer ID: 13807
       
  3. Once your registry is backed up, navigate to and delete the following folders:

    HKEY_LOCAL_MACHINE\SOFTWARE\ACT|
    HKEY_LOCAL_MACHINE\SOFTWARE\\Clients\Mail\ACT!7 Mail
     
  4. Navigate to the following folder:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server



    Right-click the Installed Instance value from the Name column with ACT7 for Data, and then click Modify. The Edit Multi-String dialog box appears.



    Clear all Value data, and then click OK. This will remove ACT7 from the Data column.
     
  5. Navigate to the following folder:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Serve\Instance Names\SQL



    Delete the ACT7 value from the Name column with the MSSQL.<number> in the Data column. (Right-click, click Delete from the shortcut menu, and then click Yes on the Confirm Value Delete dialog box.)
     
  6. Navigate to the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server

    Delete the ACT7 and MSSQL.<number> (from the Determining the ACT7 Instance MSSQL.<number> section above) folders.
     
  7. Navigate to and delete the following folders:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\ActDiag.exe

    ACT! By Sage 2008 (10.0) with Microsoft SQL Server 2005 (Express)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Prodcts\7DDFFFA258DE09A4C825D59ABECDB9F8

    --or--

    ACT! by Sage Premium 2008 (10.0) with Microsoft SQL Server 2005 (Standard)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Products\{7A87AFFF15DB552448074C4D8AB5945F}
     
  8. Navigate to the following locations and delete any folders that match the Product ID Numbers:

    ACT! 2008 (10.0.0) GUID Numbers:

    ACT! 10.0.0.214
    Standard - {71B038DB-C1F0-45A1-B387-F6C3BE28154D}

    ACT! 10.0.0.227
    Premium - {0E99D7D9-A9A8-497A-9982-AB7ABA3841F8}

    ACT! 10.0.1.199
    Standard - {71B038DB-C1F0-45A1-B387-F6C3BE281540}
    Premium - {0E99D7D9-A9A8-497A-9982-AB7ABA3841F8}

    ACT! 10.0.2.191
    Standard - {C41E5038-88CE-466F-A01C-0AE65B5FE1F2}
    Premium - {6BB3E846-A884-44A9-93C3-10120F998D99}

    ACT! 10.0.3.182
    Standard - {C41E5038-88CE-466F-A01C-0AE65B5FE1F2}
    Premium - {6BB3E846-A884-44A9-93C3-10120F998D99}

    • If ACT! was installed with the Anyone who uses this computer option for Specify who can use ACT! on this computer (default):
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<GUD>
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\<GUID>
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstalShield_<GUID>

     

    • If ACT! was installed with the Only me option for Specify who can use ACT! on this computer:
      HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<GUI>
      HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\<GUID>
      HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Installhield_<GUID>

       

  9. Navigate to and delete the following folders:

    Note: You may not have all of the following Control Sets. Remove the folders from the appropriate sets.

    Control Set 001:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ACT! Scheduler
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\MSSQL$AT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\SQLCTR$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\SQLAgen$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MSSQL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SQLAgent$ACT7

    Control Set 002:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ACT! Scheduler
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\MSSQL$AT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\SQLCTR$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\SQLAgen$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\MSSQL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SQLAgent$ACT7

    Control Set 003:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\ACT! Scheduler
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\MSSQL$AT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\SQLCTR$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\SQLAgen$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\MSSQL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\SQLAgent$ACT7

    Control Set 004:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\ACT! Scheduler
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Eventlog\Application\MSSQL$AT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Eventlog\Application\SQLCTR$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Eventlog\Application\SQLAgen$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\MSSQL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\SQLAgent$ACT7

    CurrentControlSet:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ACT! Scheduler
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\MSSL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\SQLCTR$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\SQLgent$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL$ACT7
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent$ACT7

     

Removing ACT! Assembly Files
Please use the following steps to remove the ACT! assembly files.

  1. Click the Windows Start button and select Run.
  2. The Run dialog box appears. In the Open field type assembly and press Enter.
  3. The C:\WINDOWS\assembly folder opens. Delete all files beginning with the following:
    Note: Users removing ACT! (10.0.2) will not have assembly files starting with "policy".
    • C1...
    • Dev...
    • Genghis
    • Infralution...
    • Interop...
    • Janus...
    • Act...
    • policy.10.0.Act...
    • policy.10.1.Act...
    • policy.9.0.Act...
    • policy.9.1.Act...
    • Act...
    • Infragistics.Act.Shared
    • Infragistics.Act.Win...
    • Interop.Redemption
    • MILHTMLParser
    • policy.7.0.Act...
    • policy. 7.0. Infragistics...
    • policy.7.1.Act...
    • policy. 7.1. Infragistics...
    • policy.7.2.Act...
    • policy. 7.2. Infragistics...
    • policy.7.3.Act...
    • policy.7.3.Infragistics...
    • policy.7.4.Act...
    • policy.7.4.Infragistics...
    • policy.8.0.Act...
    • policy.8.0.Infragistics...
    • policy.8.1.Act...
    • policy.8.1.Infragistics...
    • policy.8.2.Act...
    • policy.8.2.Infragistics...
    • policy.9.0.Act...
    • policy.9.0.Infragistics...
    • policy.9.1.Act...
    • policy.9.1.Infragistics...
  4. Click to Expand/Collapse this section Click here to expand/collapse the complete list of assembly files:
    • ActEmailConnectionMetaData
    • actmigration
    • autocomplete
    • C1.C1PrintDocument
    • C1.C1Zip
    • C1.Common
    • C1.PrintUtil
    • C1.Win.C1FlexGrid
    • C1.Win.C1PrintPreview
    • C1.Win.C1Report
    • C1.Win.C1ReportDesigner
    • C1.Win.C1Spell
    • C1.Win.C1Thesaurus
    • DevComponents.DotNetBar
    • DevExpress.Utils
    • DevExpress.XtraNavBar
    • Genghis
    • Infralution.Common
    • Infralution.Controls
    • Infralution.Controls.VirtualTree
    • Interop.ADChronopher
    • Interop.IWshRuntimeLibrary
    • Janus.Windows.Common
    • Janus.Windows.ExplorerBar
    • Act.Framework.DataExchange.OutlookSync
    • Act.Framework.DataExchange.PalmReader
    • Act.Outlook.Message.Reader
    • policy.10.0.Act.Framework.DataExchange.OutlookSync
    • policy.10.0.Act.Framework.DataExchange.PalmReader
    • policy.10.1.Act.Framework.DataExchange.OutlookSync
    • policy.10.1.Act.Framework.DataExchange.PalmReader
    • policy.9.0.Act.Framework.DataExchange.OutlookSync
    • policy.9.0.Act.Framework.DataExchange.PalmReader
    • policy.9.1.Act.Framework.DataExchange.OutlookSync
    • policy.9.1.Act.Framework.DataExchange.PalmReader
    • Act.Application.Interop
    • Act.Data
    • Act.Data.ActDb
    • Act.Data.Resources
    • Act.Devices.Conduit.Config
    • Act.Devices.Conduit.Records
    • Act.Devices.Entities
    • Act.Devices.Plugin
    • Act.Devices.Synchronization
    • Act.Devices.UI.Custom
    • Act.Framework.BusinessLink
    • Act.Framework.BusinessLink.Synchronization
    • Act.Framework.ComponentModel
    • Act.Framework.ComponentModel.Core
    • Act.Framework.DataExchange
    • Act.Framework.DataExchange.Act6
    • Act.Framework.Interop
    • Act.Framework.Messaging
    • Act.Framework.StandaloneActivityRecurUtility
    • Act.Framework.Synchronization
    • Act.Framework.Synchronization.Remoting
    • Act.Outlook.Service.AppCommon
    • Act.Outlook.Service.Desktop
    • Act.Outlook.Service.Interfaces
    • Act.Outlook.Service.Shared
    • Act.PluginFactory
    • Act.Shared.Collections
    • Act.Shared.ComponentModel
    • Act.Shared.Config
    • Act.Shared.Diagnostics
    • Act.Shared.Diagnostics.DefectLogger
    • Act.Shared.FDO
    • Act.Shared.Images
    • Act.Shared.Licensing
    • Act.Shared.LicProvider
    • Act.Shared.Messaging
    • Act.Shared.Messaging.Types
    • Act.Shared.UI.Utilities
    • Act.Shared.Utilities
    • Act.Shared.Win32
    • Act.Shared.Windows.Forms
    • Act.Shared.Windows.Forms.Charting
    • Act.Shared.Windows.Forms.NotificationItem
    • Act.Shared.Windows.Forms.StyleEnforcer
    • Act.UI
    • Act.UI.Activities.Views
    • Act.UI.Activities.Views.Shared
    • Act.UI.ActivityViews.Widgets.TimeSelector
    • Act.UI.AdvancedQuery
    • Act.UI.Calendar.Views
    • ACT.UI.Common.Images
    • Act.UI.Companies.Views
    • Act.UI.Contacts.Views
    • Act.UI.Core
    • Act.UI.CriteriaDlg
    • Act.UI.Dashboard.Designer.Common
    • Act.UI.Dashboard.Designer.ControlContainer
    • Act.UI.Dashboard.Designer.Interfaces
    • Act.UI.Dashboard.Designer.Loader
    • Act.UI.Dashboard.Designer.View
    • Act.UI.Dashboard.Views
    • Act.UI.DatabaseMaintenanceDialogs
    • Act.UI.DataExchange
    • Act.UI.Designer.Controls
    • Act.UI.Designer.Conversion
    • Act.UI.Designer.Layout
    • Act.UI.Designer.Report
    • Act.UI.Designer.Report.Data
    • Act.UI.Designer.Report.Resources
    • Act.UI.Dialogs
    • Act.UI.Email
    • Act.UI.Export
    • Act.UI.GroupCompanyPicker
    • Act.UI.Groups.Views
    • Act.UI.Import
    • Act.UI.LookupsResources
    • Act.UI.Opportunities.Views
    • Act.UI.PickList
    • Act.UI.Preferences
    • Act.UI.Remoting.Common
    • Act.UI.SyncSetup
    • Act.UI.Updater
    • Act.UI.Widgets
    • Act.UI.WordProcessor
    • Act.UI.WordProcessorDialogs
    • Infragistics.Act.Shared
    • Infragistics.Act.Win
    • Infragistics.Act.Win.UltraWinListBar
    • Infragistics.Act.Win.UltraWinSchedule
    • Interop.Redemption
    • MILHTMLParser
    • policy.10.0.Act.Application.Interop
    • policy.10.0.Act.Data
    • policy.10.0.Act.Data.ActDB
    • policy.10.0.Act.Data.Resources
    • policy.10.0.Act.Devices.Conduit.Config
    • policy.10.0.Act.Devices.Conduit.Records
    • policy.10.0.Act.Devices.Entities
    • policy.10.0.Act.Devices.Plugin
    • policy.10.0.Act.Devices.Synchronization
    • policy.10.0.Act.Devices.UI.Custom
    • policy.10.0.Act.Devices.UI.Plugin
    • policy.10.0.Act.Framework
    • policy.10.0.Act.Framework.ComponentModel
    • policy.10.0.Act.Framework.ComponentModel.Core
    • policy.10.0.Act.Framework.DataExchange
    • policy.10.0.Act.Framework.DataExchange.Act6
    • policy.10.0.Act.Framework.Messaging
    • policy.10.0.Act.Framework.StandaloneActivityRecurUtility
    • policy.10.0.Act.Framework.Synchronization
    • policy.10.0.Act.Framework.Synchronization.Remoting
    • policy.10.0.Act.Office.Addin
    • policy.10.0.Act.Outlook.Service.AppCommon
    • policy.10.0.Act.Outlook.Service.Desktop
    • policy.10.0.Act.Outlook.Service.Interfaces
    • policy.10.0.Act.Outlook.Service.Shared
    • policy.10.0.Act.PluginFactory
    • policy.10.0.Act.Shared.Collections
    • policy.10.0.Act.Shared.ComponentModel
    • policy.10.0.Act.Shared.Config
    • policy.10.0.Act.Shared.Diagnostics
    • policy.10.0.Act.Shared.Diagnostics.DefectLogger
    • policy.10.0.Act.Shared.FDO
    • policy.10.0.Act.Shared.Images
    • policy.10.0.Act.Shared.Licensing
    • policy.10.0.Act.Shared.LicProvider
    • policy.10.0.Act.Shared.Messaging
    • policy.10.0.Act.Shared.Messaging.Types
    • policy.10.0.Act.Shared.UI.Utilities
    • policy.10.0.Act.Shared.Utilities
    • policy.10.0.Act.Shared.Win32
    • policy.10.0.Act.Shared.Windows.Forms
    • policy.10.0.Act.Shared.Windows.Forms.NotificationItem
    • policy.10.0.Act.Shared.Windows.Forms.StyleEnforcer
    • policy.10.0.Act.UI
    • policy.10.0.Act.UI.Activities.Views
    • policy.10.0.Act.UI.Activities.Views.Shared
    • policy.10.0.Act.UI.ActivityViews.Widgets.TimeSelector
    • policy.10.0.Act.UI.AdvancedQuery
    • policy.10.0.Act.UI.Calendar.Views
    • policy.10.0.ACT.UI.Common.Images
    • policy.10.0.Act.UI.Companies.Views
    • policy.10.0.Act.UI.Contacts.Views
    • policy.10.0.Act.UI.Core
    • policy.10.0.Act.UI.CriteriaDlg
    • policy.10.0.Act.UI.Dashboard.Designer.Common
    • policy.10.0.Act.UI.Dashboard.Designer.ControlContainer
    • policy.10.0.Act.UI.Dashboard.Designer.Interfaces
    • policy.10.0.Act.UI.Dashboard.Designer.Loader
    • policy.10.0.Act.UI.Dashboard.Designer.View
    • policy.10.0.Act.UI.Dashboard.Views
    • policy.10.0.Act.UI.DatabaseMaintenanceDialogs
    • policy.10.0.Act.UI.DataExchange
    • policy.10.0.Act.UI.Designer.Controls
    • policy.10.0.Act.UI.Designer.Conversion
    • policy.10.0.Act.UI.Designer.Layout
    • policy.10.0.Act.UI.Designer.Report
    • policy.10.0.Act.UI.Designer.Report.Data
    • policy.10.0.Act.UI.Designer.Report.Resources
    • policy.10.0.Act.UI.Dialogs
    • policy.10.0.Act.UI.Email
    • policy.10.0.Act.UI.Export
    • policy.10.0.Act.UI.GroupCompanyPicker
    • policy.10.0.Act.UI.Groups.Views
    • policy.10.0.Act.UI.Import
    • policy.10.0.Act.UI.LookupsResources
    • policy.10.0.Act.UI.Opportunities.Views
    • policy.10.0.Act.UI.PickList
    • policy.10.0.Act.UI.Preferences
    • policy.10.0.Act.UI.Remoting.Common
    • policy.10.0.Act.UI.SyncSetup
    • policy.10.0.Act.UI.Updater
    • policy.10.0.Act.UI.Widgets
    • policy.10.0.Act.UI.WordProcessor
    • policy.10.0.Act.UI.WordProcessorDialogs
    • policy.10.0.Infragistics.Act.Shared
    • policy.10.0.Infragistics.Act.Win
    • policy.10.0.Infragistics.Act.Win.UltraWinListBar
    • policy.10.0.Infragistics.Act.Win.UltraWinSchedule
    • policy.10.1.Act.Application.Interop
    • policy.10.1.Act.Data
    • policy.10.1.Act.Data.ActDB
    • policy.10.1.Act.Data.Resources
    • policy.10.1.Act.Devices.Conduit.Config
    • policy.10.1.Act.Devices.Conduit.Records
    • policy.10.1.Act.Devices.Entities
    • policy.10.1.Act.Devices.Plugin
    • policy.10.1.Act.Devices.Synchronization
    • policy.10.1.Act.Devices.UI.Custom
    • policy.10.1.Act.Devices.UI.Plugin
    • policy.10.1.Act.Framework
    • policy.10.1.Act.Framework.ComponentModel
    • policy.10.1.Act.Framework.ComponentModel.Core
    • policy.10.1.Act.Framework.DataExchange
    • policy.10.1.Act.Framework.DataExchange.Act6
    • policy.10.1.Act.Framework.Messaging
    • policy.10.1.Act.Framework.StandaloneActivityRecurUtility
    • policy.10.1.Act.Framework.Synchronization
    • policy.10.1.Act.Framework.Synchronization.Remoting
    • policy.10.1.Act.Office.Addin
    • policy.10.1.Act.Outlook.Service.AppCommon
    • policy.10.1.Act.Outlook.Service.Desktop
    • policy.10.1.Act.Outlook.Service.Interfaces
    • policy.10.1.Act.Outlook.Service.Shared
    • policy.10.1.Act.PluginFactory
    • policy.10.1.Act.Shared.Collections
    • policy.10.1.Act.Shared.ComponentModel
    • policy.10.1.Act.Shared.Config
    • policy.10.1.Act.Shared.Diagnostics
    • policy.10.1.Act.Shared.Diagnostics.DefectLogger
    • policy.10.1.Act.Shared.FDO
    • policy.10.1.Act.Shared.Images
    • policy.10.1.Act.Shared.Licensing
    • policy.10.1.Act.Shared.LicProvider
    • policy.10.1.Act.Shared.Messaging
    • policy.10.1.Act.Shared.Messaging.Types
    • policy.10.1.Act.Shared.UI.Utilities
    • policy.10.1.Act.Shared.Utilities
    • policy.10.1.Act.Shared.Win32
    • policy.10.1.Act.Shared.Windows.Forms
    • policy.10.1.Act.Shared.Windows.Forms.NotificationItem
    • policy.10.1.Act.Shared.Windows.Forms.StyleEnforcer
    • policy.10.1.Act.UI
    • policy.10.1.Act.UI.Activities.Views
    • policy.10.1.Act.UI.Activities.Views.Shared
    • policy.10.1.Act.
      Business Reason
      You would like to know how to manually remove the ACT! by Sage 2008 (10.0) and ACT! by Sage Premium 2008 (10.0) software.

      Does this article apply to my products?

      Products: ACT! by Sage 2008 (10.0), ACT! by Sage Premium 2008
      Applications: General, How-to, Install/Uninstall
      Version Applicable: 2008