PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

Output file is not created when scheduling a report through Windows Scheduler and report contains Multiple Subreports

Entry Type: Program Issue

Product: Sage ERP MAS 500

Application: Sage MAS Intelligence

Version Reported: 7.30

Status:

This issue is being researched by Engineering.

Subject:

Output file is not created when scheduling a report through Windows Scheduler and report contains Multiple Subreports

Steps to Duplicate:

1. Open MAS Intelligence / Tools / Report Manager
2. Select the specific report to generate a schedule command for
3. Click on the Schedule Icon
4. Enter the parameters when prompted and Click OK
   A message box will then appear that will display the syntax for the running the report. Additionally this text will be placed on the Windows clipboard so that it can be pasted into the application or batch file that will be controlling it.
5. Open the Windows Control Panel and then open the Administrative Tools, Task Scheduler item.
6. From the menu choose Action, Create Task.
7. Enter a name for the task
8. Click on the Actions tab
9. Click New
10. Paste the command from the clipboard in program/script
11. Click Ok
12. Confirm the arguments specified by clicking Yes
13. In the When running the task, use the following user account box enter the user name that should be used to run the report under (for domain user accounts use the format domain_name\user_name)
14. To set the Schedule for the Task click on the Triggers Tab
15. Click the New button
16. Click Ok after completing the schedule options
17. Run the schedule
    Note:Output file is not generated
    

Expected Behavior:

Output file should be generated after report is executed through the Windows Scheduler

Possible Workaround:

Remove this paragraph, and describe the workaround, including steps to follow, or "None" (without quotes) if no workaround exists.