INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

Account numbers are duplicated on Sheet1 in Sage MAS Intelligence.

Entry Type: Informational

Product: Sage MAS Intelligence

Application: N/A

Version Reported: 4.40

Subject:

Account numbers are duplicated on Sheet1 in Sage MAS Intelligence.  To access Sheet1, right click any tab and select unhide.

Possible Resolution:

Use caution when working with the following. Always make a backup first. If necessary, seek the assistance of a qualified Sage Software business partner or Sage Software Customer Support analyst.

  1. Have all users exit Sage MAS 90 and Sage MAS Intelligence.
    Note: All users must exit both programs to perform this procedure successfully.
  2. Have the user exit Excel and use Windows Task Manager to stop all Excel.exe processes.
  3. Reinitialize GL_AccountHistory.M4T. For instructions, see How to reinitialize and manually reinitialize data files.
  4. Rebuild the General Ledger Sort Files. For details, see How to rebuild sort files.