PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

Not able to Import Reports in SMI Report Manager after purchasing additional Report Manager License.

Entry Type: Program Issue

Product:   Sage MAS Intelligence

Application: SMI Report Manager

Version Reported: 4.40

Status:

This issue is being researched by Engineering.

Subject:

Not able to Import Reports in SMI Report Manager after purchasing additional Report Manager License.

Steps to Duplicate:

  1. In SMI License Manager, enter a Customer and Serial number that has 1 free Report Manager and 1 additional Report Manager license.
  2. In Report Manager, highlight the Home folder.
  3. Click on Tools menu. Note: the Import Reports is not listed.
  4. In SMI License Manager, enter a Customer and Serial number that has the Connector License.
  5. Note: The Import Reports is listed on Tools menu.

Expected Behavior:

Ability to Import Reports should be enabled after purchasing an additional Report Manager license.

Possible Workaround:

Purchase Connector module or use Bulk Import function in SMI.