INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

Unable to set license type Report Manager for user as none are available

Entry Type: Informational

Product: Sage ERP MAS 500

Application: Sage MAS Intelligence

Version Reported: 7.3

Subject:

"Unable to set license type Report Manager for user as none are available" message when attempting to add a user to a Report Manager or Report viewer license. When checking the amount of available Sage MAS Intelligence licenses, the number of licenses do match against purchased

Possible Resolution:

Run the database synchronization utility and select the option to register the database. Verify the customer number, system manager, and serial number fields are correct before beginning  the database synchronization.