INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

"BISignOn has encountered a problem and needs to close. We are sorry for the inconvenience." when launching Report Manager and "Event type cls20r3 P1 bisignon.exe... source .net runtime 2.0 error" in Windows Event viewer

Entry Type: Informational

Product:
Sage MAS intelligence

Application: N/A 

Version Reported: 1.00.0.177 

Subject:

"BISignOn has encountered a problem and needs to close. We are sorry for the inconvenience." when launching Report Manager and "Event type cls20r3 P1 bisignon.exe... source .net runtime 2.0 error" in Windows Event viewer

Possible Resolution:

Note: Sage Software Customer Support cannot duplicate this issue with demo data. The following steps are based on a reported case.

• Uninstall all the .net framworks and install latest .net framwork
• Rename Alchemex.svd and templates folder and create a new location for your repository