Report Viewer Hangs when Generating a Balance Sheet to Excel in Sage MAS Intelligence

Entry Type: Program Issue

Product: Sage MAS 500 ERP

Application: Sage MAS Intelligence

Version Reported: 7.3 August 2010 PU

Status:

Resolved with the fix Aggregated Financial Reports 2-0.

Subject:

Report Viewer hangs when generating a Balance Sheet to Excel in Sage MAS Intelligence.

Steps to Duplicate:

1. From Sage MAS 500 desktop, select MAS Intelligence / Tools / Report Viewer

2. In Report Viewer, select Designer / Financial Reports Designer 2-0 (MAS 500)

3. In 'Enter Report Paramaters', select enter Financial Year = '201'0, Budget Set = '14' and select 'OK' to start generating report and notice it takes approximately 9-10 minutes to generate a 12 Month Balance Sheet Report

Expected Behavior:

Generating report should take about a minute or 2. FRx benchmark for the same 12 month balance sheet report took 1 minute to generate and complete.

Possible Workaround:

None.