MAS Intelligence Dashboard does not return data for Sage MAS 500

Entry Type: Program Issue

Product: Sage MAS 500 ERP

Application: Sage MAS Intelligence

Version Reported: 7.30

Status:

This issue is resolved with the following program fix: SMI_111575_46572.exe

Subject:

MAS Intelligence Dashboard does not return data for Sage MAS 500

Steps to Duplicate:

In [005] company:

1. Open MAS Intelligence / Tools / Report Manager
2. Expand Dashboard and select Dashboard Analysis 2-0 (MAS 500)
3. Run the Report
4. Enter the following select criteria:
   Company Name: ISK Biocides, Inc.
   Fiscal Year Start Date: 01 January 2010
   Fiscal Year End Date: 31 January 2010
   Currency: USD
   Fiscal Year: 2010
   Budget Set:  Current Budget
5. Click 'OK' to run the report
6. From Excel:  Select Dashboard Sheet
7. Note: All Criteria including Top 5 Customers  is blank
8. Open Accounts Receivable / Insights / Report / Customer Sales Analysis
9. Select 2010 for 'Fiscal Year' Leave all other selections at default
10. Preview the report
11. Note: There are customer sales for the fiscal year 2010

Expected Behavior:

Dashboard should report data if it the same data shows in Sage MAS 500 Reports

Possible Workaround:

None