INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

"Unable to process request:Error encountered while attempting to process request Number: 0 Source: FrxPDFLib :: clsPDFSvrProc Description: Unable to process request.....", when printing FRx report to .PDF program such as Acrobat Distiller

Entry Type: Informational

Product: Sage MAS 500 ERP

Application: FRx Desktop

Version Reported: All

Subject:

"Unable to process request:Error encountered while attempting to process request Number: 0 Source: FrxPDFLib :: clsPDFSvrProc Description: Unable to process request.....", when printing FRx report to .PDF program such as Acrobat Distiller

Possible Resolution:

An improper setting in the Acrobat Distiller caused this issue. The "View PDF when using Distiller Printer check box was selected and it needs to be cleared or this issue will continue.This issue was resolved in the R06650 Service Pack for FRx Designer.

To set the Output Options of Distiller correctly:Launch Acrobat Distiller. Select File and then Preferences. Under Output Options, verify that all check boxes are cleared.