PROGRAM ISSUE ** THIS INFORMATION HAS NOT BEEN VERIFIED **

MAS 500 Business Insights GL Account filter selection is blank, when launched from FRx drilldown

Entry Type: Informational

Product: FRx

Application: FRx

Version Reported: 6.74

Status:

This request is being researched by Engineering.

Subject:

MAS 500 Business Insights GL Account filter selection is blank, when launched from FRx drilldown

Steps to Duplicate:

In [SOA] company:

1. Open FRx Designer and select SOA as the default company (if questioned)
2. Click on the Catalog button and select the "DG_SOA_TBRPT" catalog ID and uncheck the Use reporting tree in the Building Blocks tab
3. Verify the Report date is 06/30/2004 and the Detail Level = "Financial & Transaction"
4. Verify the Output = "FRx DrillDown Viewer (Enhanced XML)" from the Output Options and generate the report
5. Drill down into one of the rows with account balance information
6. Select View / Transactions in GL
7. Drill down one the row and click okay to log into MAS 500 (When prompted for a login use the MAS 500 login credentials for SOA company)
8. Note the Business Insights GL Account filter selection is blank for GL Account and nothing appears in Business Insights.

Possible Resolution:

FRx does not automatically populate the account number in Business Insights, if there were no posted transactions for the account during any of the periods specified in the column layout.  FRx requires  posted activity to the account during the months specified in the column. 

Refer to knowledge entry: "How to create a Column Layout in FRx", for details