"FRx Error: Invalid Sysdata Directory", when launching FRx

Entry Type: Informational

Product: FRx

Application: n/a

Version Reported: All

Subject:
"FRx Error: Invalid Sysdata Directory", when launching FRx

Possible Resolutions:

Note: Support for FRx has changed. Please see the following notice:

FRx Updates Notice By Microsoft

The user does not have sufficient permissions to the Sysdata Directory. Grant user access to Sysdata Directory.

If the error persists:

Open the frx32.cfg file located in the FRx program file directory using notepad.  Make sure the pathing is correct and there are no extra characters.  The Directory line in the [SYSDATA] section of the frx32.cfg file should end with a single backslash.   Save the changes.

If the error persists:

The system.cfg file in the server Sysdata folder had a "MOVE TO" line in the [Sysdata] section pointing to the local hard drive C:\Program Files\FRx Financial Reporting\Sysdata. This line was added to the system.cfg file when the user changed the Sysdata directory  in FRx Admin/Organization and choose the 'Automatically Update All Users' button.

Delete the "MOVE TO" line and the [Sysdata] section form the server sysdata system.cfg file. Now the local installs retain the setting in the local frx32.cfg file to look to the server sysdata directory.

If the error persists:

Reinstall FRx and use the Universal Naming Convention (UNC) path to designate the path to the Sysdata folder.

Make sure the user has read write permissions to the network directory.

1. Open FRx / Admin / Organization
2. Click on the 'Sysdata' button on the bottom right side of the screen.
3. Path to the Sysdata.
4. Verify under Company / Specification Sets that the path or location is correct.