"FRx Engine Failed to create GL Index file" when setting the company as default

Entry Type: Informational

Product: FRx

Application: FRx Desktop

Version reported: All

Subject:

The error "FRx Engine Failed to create GL Index file" occurs when setting the company as default.

Possible Resolutions:

FRx for Sage MAS 90 ERP and Sage MAS 200 ERP
Resolution 1: Delete the blank record from the GLCxxx.soa file.

1. Open Library Master / Repair / Data File Display and Maintenance.
2. Click 'OK' at the warning message.
3. In the 'File Name' field, enter "GLCxxx" (without quotes, where xxx = company code).
4. Click the 'Key Scan' button.
5. Select the blank key in the key scan listing, and click the 'Select' button.
6. Click the 'Delete' button.
7. Close Data File Display and Maintenance.

Resolution 2: Delete the .G32 file. For more information, see How to delete the .G32 file.

Note: Use caution when working with this task. Always make a backup first. If necessary, seek the assistance of a qualified Sage Software support analyst.

Resolution 3: If budgets codes have not been defined or have been deleted, define new budget codes.

1. Open General Ledger / Setup / General Ledger Options. Click the 'Budget' tab.
2. Enter a budget code and description.
3. Click the 'Accept' button.

FRx for Sage PFW ERP:
The FRx Engine cannot complete an index build because the period or year end is not set up correctly in Sage PFW. To resolve this issue, verify the following:

• No overlapping dates or periods exist.
• No missing or skipped dates or periods exist.
• No short years exist (for example, look for a year that does not have all 12 periods set up).
• No non-consecutive years exist (for example, 1998, 1999, 2001).
• No blank or invalid years exist (for example, 1900, 3000).

If the problem persists, verify the sysdata path points to the correct location and it is mapped appropriately.