INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED **

"Run-time error '-2147220502 (800403ea)': Fatal Error: Language database is an incorrect version. Language database version - 10343 Executable version required - 9111", occurs when generating a report in FRx.

Entry Type: Informational

Product:
FRx

Application: FRx Desktop

Version Reported: 6.7.10343

Subject:

"Run-time error '-2147220502 (800403ea)': Fatal Error: Language database is an incorrect version. Language database version - 10343 Executable version required - 9111", occurs when generating a report in FRx.

Possible Resolution:

  1. Stop FRx Report Writer Service
  2. Reinstall Service Pack 10 for FRx

If error still persists;

  1. Uninstall FRx service packs & program using Add/Remove Programs
  2. Log into the machine as local administrator
  3. Reinstall FRx 6.78 from disk then reinstall FRx SP 9 then FRx SP 9 hotfix and then FRx SP 10.

NOTE: If installing FRx on the server, will need to run client FRx client setup on each workstation.