Unposted transactions do not appear on reports after rebuilding the index in FRx for Sage PFW
Entry Type: Program Issue
Product: FRx for Sage PFW
Application: FRx Desktop
Version Reported: 6.7.6062
Status:
This issue is being researched by Engineering.
Subject:
Unposted transactions do not appear on reports after deleting the *.g32 files and rebuilding the index in FRx for Sage PFW.
Steps to Duplicate:
In FRx
- In Windows Explorer, browse to the Sysdata folder. Delete all .g32 files.
- Start FRx. Note that the program is rebuilding the G/L indexes.
- Click Catalog of Reports.
- Select the Provisional Posted and Unposted Balances report, and click Generate Report. Note that no unposted data appears in the DrillDown Viewer.
- Select the report again, and click the Report Date arrow.
- Select the Rebuild FRx GL Index check box, and generate the report. Note that the unposted data appears on the report.
Expected Behavior:
The unposted transactions should appear on the report after the index is rebuilt.
Possible Workaround:
- In the Catalog of Reports, click the Report Date arrow.
- Select the Rebuild FRx GL Index check box.