Unposted transactions do not appear on reports after rebuilding the index in FRx for Sage PFW

Entry Type: Program Issue

Product: FRx for Sage PFW

Application: FRx Desktop

Version Reported: 6.7.6062 

Status:

This issue is being researched by Engineering.

Subject:

Unposted transactions do not appear on reports after deleting the *.g32 files and rebuilding the index in FRx for Sage PFW. 

Steps to Duplicate:

In FRx

  1. In Windows Explorer, browse to the Sysdata folder. Delete all .g32 files.
  2. Start FRx. Note that the program is rebuilding the G/L indexes.
  3. Click Catalog of Reports.
  4. Select the Provisional Posted and Unposted Balances report, and click Generate Report. Note that no unposted data appears in the DrillDown Viewer.
  5. Select the report again, and click the Report Date arrow.
  6. Select the Rebuild FRx GL Index check box, and generate the report. Note that the unposted data appears on the report.

Expected Behavior:

The unposted transactions should appear on the report after the index is rebuilt.

Possible Workaround:

  1. In the Catalog of Reports, click the Report Date arrow.
  2. Select the Rebuild FRx GL Index check box.