"Object collection: Couldn't find item indicated by text" when generating a report with both posted and unposted transactions in FRx

Entry Type: Program Issue

Product: FRx

Application: FRx Desktop

Version Reported: 6.5.84

Status:

Resolved with FRx 6.7 service pack 6

Subject:

"Object collection: Couldn't find item indicated by text" appears when generating a report with both posted and unposted transactions.

Steps to Duplicate:

Sage Software Customer Support cannot duplicate this issue with demo data. The following steps are based on a reported case using FRx with Sage MAS 500.

1. Expand General Ledger and Activities. Double-click Process Journal Transactions.
2. Create a batch, and create a journal entry using any accounts and amounts.
3. Print or preview the register, but do not post it.
4. Start FRx, and create a report using the same G/L account numbers used above.
5. Generate the report for posted and unposted transactions. Note that the error message appears.

Expected Behavior:

The report should generate without error.

Possible Workaround:

1. Post the G/L journal entry in Sage MAS 500.
2. Generate the FRx report for only posted transactions.