Unposted transactions are missing from FRx reports

Entry Type: Program Issue

Product: Sage MAS 500 ERP

Application: FRx

Version Reported: 6.5

Status:

Resolved with the following monthly updates:

Subject:

Unposted transactions are missing from FRx reports.

Steps to Duplicate:

Note: Sage Software Customer Support cannot duplicate this issue with demo data. The following steps are based on a reported case.

In SOA company:

  1. In the Tasks pane, expand General Ledger and Activities. Double-click Process Journal Transactions.
  2. Create and save a journal entry, but do not post it.
  3. Open FRx. On the File menu, point to New, and click Row.
  4. Enter the account numbers used to create the journal entry under Link to General Ledger.
  5. Save the row.
  6. On the File menu, point to New, and click Catalog. Create a catalog using the row created above. Select any current column.
  7. Verify that the date in the catalog is in the same period as the journal entry created above.
  8. In the Provisional list, select Include Unposted Activity Only.
  9. Generate the report. The unposted transaction does not appear.

Expected Behavior:

Unposted transactions should appear on the reports.

Possible Workaround:

None