"A DirectLink error has occurred while retrieving the next available Account Type" when generating customers report with the Exception Reports turned on
Entry Type: Program Issue
Product: FRx
Version Reported: 6.5.152
Status:
Fixed with FR6004-T (Sage MAS 90 and 200 4.00 & 4.05 - FRx v6.5).
Fixed with FR6005-T (Sage MAS 90 and 200 4.xx - FRx v6.7).
Subject:
"A DirectLink error has occurred while retrieving the next available Account Type" when generating customers report with the Exception Reports turned on.
Steps to Duplicate:
FRx for Sage MAS 90 and Sage MAS 200
Using ABC data
- Open File / New / Row
- Open Edit / Add Rows from Chart of Accounts and click 'OK', then save Row
- Open File / New / Column
- Enter 'Desc' for the Type in column A and 'GL' in column B and accept all defaults, then save Column
- Open File / New / Catalog
- Enter a Catalog ID and name
- Link to the Row and Column previously created
- Open the 'Report' tab then 'Advanced' and check the Exception Report
- Change the date to 05/31/2003, then save Catalog
- Generate report. Error occurs.
- Generate the report with Exception Reports turned off and notice that error does not occur.
Expected Behavior:
Reports should generate without error when Exception Reports are turned on.
Possible Workaround:
Turn off Exception Reports