"Message Number Not Found, Please Contact Technical Support, Message Number - 0" when generating a report

Entry Type: Informational

Product: FRx

Version Reported:  65.51

Subject:
"Message Number Not Found, Please Contact Technical Support, Message Number - 0" when generating a report.

Possible Resolutions:

• Examine the Company column (column B) of the reporting tree used with the report. Verify that all company codes are valid and set up in FRx.
• Open Company / Information, and verify that the company code in the tree exists in the list of companies.
• In Company / Information, click the 'System Specific Information' tab, and verify that the 'Entity Code' matches the 'FRx company code'.
• Compact the spec set database. 
  1. Open File / Compact FRx Database / Current Spec Set Database.
  2. Click 'OK' when "Do you wish to Compact the Database Current Spec Set?" displays.
• Verify that a default printer is assigned to the workstation.